Here are the answers to our most frequently asked questions. If you have any other queries, please contact us.
How much does your system cost?
$20NZD per driver per month. There are no hidden fees or set up costs. Contact us for pricing in other currencies.
$20NZD per driver per month. There are no hidden fees or set up costs. Contact us for pricing in other currencies.
What can your system do for my company?
Whether your fleet is big or small, our system can be scaled to meet your needs. It provides a platform for your call centre workers to dispatch taxis and see where each driver is located. It allows you to generate reports and gain important insights into the behaviour of your drivers. The many features of our dispatch system will allow you to improve the efficiency of your dispatching and better the level of service you can provide your passengers.
Whether your fleet is big or small, our system can be scaled to meet your needs. It provides a platform for your call centre workers to dispatch taxis and see where each driver is located. It allows you to generate reports and gain important insights into the behaviour of your drivers. The many features of our dispatch system will allow you to improve the efficiency of your dispatching and better the level of service you can provide your passengers.
How long does it take to set up?
Online Taxis offers a turnkey solution - just sign up for the free trial and we'll set you up straight away! There's no software or hardware to install. Your drivers will download the Online Taxi Driver app to their Android phones or tablets and log in using the browser on your dispatching computers. Easy!
Online Taxis offers a turnkey solution - just sign up for the free trial and we'll set you up straight away! There's no software or hardware to install. Your drivers will download the Online Taxi Driver app to their Android phones or tablets and log in using the browser on your dispatching computers. Easy!
Do you have a Caller ID feature?
No, but this is one of our main priorities for the future. This will include VoIP integration.
No, but this is one of our main priorities for the future. This will include VoIP integration.
Do you dispatch for us?
No, we don't provide a dispatch centre service. We develop the software that enables your business to do the dispatching yourself. We can also link you to a third party who can provide a 24/7 dispatching service.
No, we don't provide a dispatch centre service. We develop the software that enables your business to do the dispatching yourself. We can also link you to a third party who can provide a 24/7 dispatching service.
Do you provide updates?
Yes, our system is updated and improved frequently and you will receive all of these updates as part of the monthly cost.
Yes, our system is updated and improved frequently and you will receive all of these updates as part of the monthly cost.
What am I getting for my money?
The monthly fee covers software development, all updates, full support and the driver app. We are available to answer your questions and help your drivers with the system any time.
The monthly fee covers software development, all updates, full support and the driver app. We are available to answer your questions and help your drivers with the system any time.
Do I have to install any hardware in my cabs?
No, the drivers access the system directly from their mobile phones or tablets, however if you need taxi meters, we have these available for purchase.
No, the drivers access the system directly from their mobile phones or tablets, however if you need taxi meters, we have these available for purchase.
